Privacy Notice
Last updated: 17 August 2026
Solaris Payment Services respects your privacy. This notice explains how we handle personal information submitted through this website in line with Zambia's Data Protection Act No. 3 of 2021.
Information we collect
We may collect your name, business email, telephone number, company name and any information you include in a contact or merchant-enquiry form. We may also receive basic technical information such as browser type, device type and website activity when analytics cookies are enabled.
How we use information
- Respond to enquiries and merchant onboarding requests.
- Provide information about our payment products and services.
- Maintain website security and performance.
- Meet applicable legal and regulatory obligations.
Sharing and retention
We do not sell personal information. Information may be shared with authorised service providers or regulators only where necessary and subject to appropriate safeguards. We retain information only for as long as required for the purpose for which it was collected or by applicable law.
Your choices and rights
You may request access to, correction of or deletion of your personal information, withdraw consent where processing relies on consent, or object to certain processing. Requests can be sent to support@solarispayments.com.
Security and contact
We use reasonable organisational and technical safeguards to protect information. Questions about this notice or our privacy practices may be sent to the email address above.